At GoldNBoost, we are committed to providing excellent services to our customers. If you are dissatisfied with your purchase, we offer a refund process that follows the guidelines outlined below:

1.Requesting a Refund: To initiate a refund request, please open a ticket through our support system. Click on the "Open Ticket" option on your order page and provide all the necessary details and reasons for the refund request. Please note that refund requests must be made within a reasonable timeframe from the date of purchase.

2. Refund Eligibility: Refunds can be requested in the following circumstances:

a. Order Cancellation: If your order is canceled before it is processed, you are eligible for a refund.

b. Service Quality: If the services provided by GoldNBoost fall significantly short of the expected quality, we will thoroughly investigate the matter. If it is determined that the service quality was unsatisfactory, a refund will be issued.

c. Dispute Resolution: If an arbitration ticket is raised by either party involved in the order, and the Arbitration Team decides on a refund or partial refund, the refund will be processed accordingly.

3.Refund Process: Once you have submitted a refund ticket, the following steps will be taken:

a. Ticket Investigation: Our support team will review your refund ticket and conduct an investigation, which may take up to 48 business hours. We appreciate your patience during this time.

b. Refund Approval: If your refund request is approved after the investigation, the refund process will be initiated.

c. Refund to Original Payment Method: The refund amount will be returned to your original method of payment, such as Visa or Mastercard. Please be aware that it may take additional time for the refunded amount to be reflected in your account, depending on your payment provider's policies.

d. No Commission: GoldNBoost does not charge any additional commission fees for processing refunds. The refunded amount will be the exact sum you originally paid, including any transaction fees charged by the payment system at the time of the initial purchase.

Please note that refunds will only be provided for the reasons specified above. Requests for refunds based on other grounds will not be entertained.

For further assistance or inquiries regarding your refund, please open a ticket through our support system and our team will be happy to assist you. Please allow up to 48 business hours for our investigation and response.

GoldNBoost reserves the right to modify or update this refund policy at any time without prior notice. We recommend reviewing the policy periodically to stay informed about any changes.